How do I download images from your site?
Select your desired images and go through the checkout process. After your payment is approved you will receive an email containing a URL link which will allow you to download the artwork. This download link is valid for only 3 downloads so we recommend that you make a personal backup copy of the files just in case anything happens to your original files.
I am not using Adobe Illustrator or Photoshop. How do I know if your artwork is compatible with the software I am using?
Some basic EPS files may be compatible with CorelDRAW, Adobe Flash, and Freehand. Check the description of the product to see if it lists which software packages it is compatible with. Please download some of our free art to test. To see if the T-Shirt Templates are compatible with your system, please download T-Shirt Templates Sampler. If you can open and edit those files on your computer, then they will be compatible with your system.
I purchased and downloaded artwork, but I can't seem to open the file.
The download file is a "zip" file, which is a compressed folder. To use the files, you need to "unzip" it, which will uncompress the folder and allow you to see the individual Photoshop and Illustrator files. Most newer computers already have the required software to accomplish this unzipping. So you should just be able to double click on the download file to uncompress it.
I have unzipped the download folder, but I cannot open the files.
I just tried to make a purchase from your website and the transaction was declined. Why was it not approved?
First, we recommend that if your credit card is being declined by our system, then please use the Paypal option when checking out.
How do I get a refund?
How can I use your images? Are they royalty free?
All of the images on our site are royalty free. Please read our license agreement that outlines our permitted and prohibited usage. You may not resell or redistribute any of the artwork from this site.
What makes you different from other stock image websites?
TheVectorLab is a collection of graphic design resources carefully curated to only offer the most useful design tools. On other websites, it's common to waste time browsing through pages of mediocre art. TheVectorLab's purpose is to help save your most valuable resource: time.
Why do I have to purchase a whole collection of 25 images just to get the one image that I want?
Can I purchase stock art on a disk?
We only offer our products via download so that we can offer the best value and convenience to the customer.